Cambridge NL Program, 2024
RESOLVING CONFLICTS, NEGOTIATION IN ACTION
The Cambridge Negotiations Lab
A practical, experiential workshop exploring the conflicting and shared interests that lie at the heart of every negotiation and which must be resolved to secure negotiating success.
Overview
Join an innovative experiential learning environment and learn to negotiate better outcomes.
The Cambridge Negotiations Lab is designed to improve your ability to negotiate through a range of different scenarios, from simple 2-party negotiations to complex multi-party situations. This hands-on workshop is deliberately structured around the three key tensions that exist within most negotiations: creating and distributing value, defining the interests of the principals and their agents, and empathising with another’s point of view and asserting your own. Learn how to manage these tensions, whether they involve trade-offs or creatively leveraging differences.
Experiment with increasingly challenging scenarios. Respond in the moment, reflect on your performance and receive constructive feedback from those best placed to provide it: the very people you are negotiating “against”. You will leave with greater self-understanding and the confidence and tools to secure better, more effective results.
Benefits and career impact
Ensure the best possible outcome from any negotiation.
- Identify your strengths and weaknesses as a negotiator.
- Establish what effective (and ineffective) negotiating looks like.
- Recognise “bad behaviours” in negotiations and how to respond to them.
- Develop the mindset to approach complex scenarios and the confidence to take on any conflicts.
- Acquire a tried-and-tested toolkit that you can put to work straight away.
- Receive a digital certificate of completion from Cambridge Judge Business School Executive Education.
- Cascade your learning through your team.
- Improve negotiating competencies for your organisation.
- Secure better negotiating outcomes for your organisation.
This programme is certified by the CPD Certification Service. It may be applicable to individuals who are members of, or are associated with, UK-based professional bodies.
Relationships are as fragile as they are valuable. They are key to achieving much of what we want from life and work and curating them requires skills. One such skill is negotiation. Whether contracting actors for a Beyoncé production, securing the release of hostages during a tense standoff, or “simply” resolving conflict at work or home, the skills involved are fairly similar. This “lab” aims to make a difference to whatever matters most to you: more effective deal-making, resolving conflict, or more meaningful, amicable relationships at work or home. You will experiment with increasingly challenging negotiations and receive first-hand feedback. You will leave with more self-understanding, greater self-confidence, and a set of tools you can use right away. All we ask is that you come prepared to roll up your sleeves, to support others as they seek to become more effective negotiators (as they will support you), and to be fully present.
Duration & Venue
2 days (Face-to-face)
Four Seasons Hotel, Limassol
Fees
£2,990 + VAT
Dates
26-27 September 2024
Programme content
Learn the techniques and approaches to tackle difficult and challenging scenarios and the tools to secure more effective outcomes.
Modules 1: Introduction to negotiation: critical elements of successful negotiations
- Experiment with different negotiation styles and techniques in a safe space.
- Learn what throws you off-balance in negotiations.
- Participate in the Salt Harbour negotiation, based on a real-life scenario.
- Manage conflict by reconciling different interests and objectives.
- Use anchoring techniques in zero-sum negotiations.
- Identify zones of possible agreements and walkaway positions.
Modules 2: From zero-sum bargaining to win-win
- Prepare for a fictional negotiation using a 9-step framework.
- Simulate the dialogue between a high-tech medical firm and a small family business as they prepare a joint proposal for an international business venture.
- Analyse the negotiators’ dilemma: learn which strategies to use and when.
- Identify how to create and distribute value in win-win negotiations.
Modules 3: Reconciling tensions and relationships in multi-party negotiations
- Formulate a strategy for multi-party negotiations.
- Test new negotiation techniques and approaches.
- Identify how coalitions influence the negotiation process.
- Evaluate the changing nature of each party’s best alternative to a negotiated agreement.
Modules 4: Advanced multi-party negotiations: building consensus
- Learn to balance empathy and assertiveness in multi-party negotiations.
- Negotiate a particularly difficult scenario: rebuilding the World Trade Center post-9/11.
- Vary your negotiation style in response to changing situations.
Certificate
This programme counts towards the Cambridge Judge Business School General Management Certificate of Achievement. On completing the GMCA you will become an associate member of Cambridge Judge Business School’s global network of graduates and business-focused University of Cambridge alumni, faculty and staff.
Who attends
Make an impact at the negotiating table. The Cambridge Negotiations Lab is for:
- executives seeking out best practice to drive their orgnaisation’s negotiating perfomance
- executives looking to refresh their negotiating skills
- those with little or no formal training in negotiations.
Met my expectations to structure my thinking about negotiations, gain cutting-edge concentrated knowledge and work on emotion control.
Faculty and speakers
Speak to a programme advisor
If you have any questions or would like to discuss how this programme could benefit you or your organisation, please get in touch with the programme advisor.
